Question 1

Why are member names partially hidden on ZogaGo?

Accepted Answer

For safety we only show the first two letters of the name on public job and journey listings. Full name and ID stay hidden until assign/match. After match, only both parties see each other clearly. Star ratings and verification stay visible.

Question 2

When does ZogaGo reveal full identity?

Accepted Answer

After a job or journey is assigned/matched, both parties can see each other clearly in the app. If a dispute is valid, ZogaGo may provide necessary identity and evidence to the parties and to law authorities.

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